RMA Management

Manage Return Material Authorization from the field in real time. Ensure parts return details, values and disposition details are completed accurately.

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Modules Used in Solution

  • Forms and Flows

    Complex and dynamic forms, nested workflows, guided execution and unlimited variations for any business process.

    • Create, clone and manage rich flows using any data such as Work Orders, Contracts, RMAs, Installed Products and more.

    • Sophisticated UI, calculation, automation and validation rules.

    • Dynamic behavior of flows, even when offline.

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  • Signature

    Capture multiple signatures and produce richly formatted reports.

    • Capture multiple signatures on any workflow.

    • Integrate signatures with branded Microsoft Word templates.

    • Send rich PDFs to customers, partners and other stakeholders.

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  • Maps

    Map any data. Layer information from multiple data sources on interactive maps.

    • Unlimited number of calendars based on any data source.

    •  Overlay additional relevant data based on proximity.

    • Preview records, embedded workflows, and workflow actions.

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